By placing an order or signing a quote, a customer makes a binding offer for a contract of sale between the customer and Comfort Workshop. Comfort Workshop sends an order confirmation via e-mail to the customer upon placing an order.
Order Quotation: Any quotation not accepted within 30 days is subject to review.
Order Cancellation: In the case of an order cancellation, if comfort w/shop has already started working on the order, the company shall be entitled to full reimbursement for any costs already incurred, including penalties or restocking charges. This reimbursement shall be taken from the advanced deposit and the balance refunded to the customer.
Right to Reject an Order: Comfort Workshop reserves the right to reject orders for any reason or no reason. If Comfort Workshop rejects an order, it will notify the customer.
Order Delivery Time:
Small Batches: We strongly urge customers to leave some room between the time they order, and the time they require the order to be ready. Although our general delivery time is 5 to 7 business days for small batches, delays in proofing, courier delivery and other uncontrollable events can occur. No order is considered placed until we have received all related order information and confirmation of payment, along with artwork. Once an order is placed, it cannot be modified unless work has not begun or stock has not been arranged. All orders are deemed complete within 3% of order quantity, and billed accordingly. It is highly recommended that you order extra shirts as low quantity reorders may be expensive.
Volume Orders: Delivery Time for volume orders will be treated on a case by case basis and will be enclosed in the order’s official quote.
